1. Purpose and Scope of Data Collection
The data collected on the website ABC.com primarily includes: full name, phone number, and customer address. These are the mandatory information required by ABC.com when using the service to ensure consumer rights.
2. Scope of Information Use
The company uses the customer information provided for the following purposes:
To provide services to customers.
To send notifications about the exchanges of information between the customer and the website ABC.com.
To contact and resolve issues with customers in special cases.
Not to use customers' personal information for purposes other than verification and contact related to transactions at ABC.com.
In case of legal requirements, the company may provide customers' personal information when requested by judicial authorities, including the Procuracy, courts, and police agencies, in relation to any legal violations by the customer. Furthermore, no one has the right to infringe upon the customer's personal information.
3. Data Retention Period
The customer’s personal data will be retained until the customer requests its deletion. Otherwise, in all cases, customer personal information will be kept confidential on the company’s servers.
4. Address of the Entity Collecting and Managing Personal Information
Company ABC
Address: 18A, Street No. 3, Ward XXX, District XXX, City XXX
Email: Support_ABC@gmail.com
Hotline: 0908.xxx.xxx
5. Means and Tools for Users to Access and Edit Their Personal Data
Customers have the right to check, update, and adjust their personal information by requesting us to do so.
Customers have the right to file complaints about the disclosure of their personal information to the administration of ABC.com. Upon receiving such feedback, we will verify the information. If the claim is confirmed, we will take appropriate measures promptly.
6. Commitment to Protecting Customer Personal Information
The personal information of customers on ABC.com is committed to being kept strictly confidential according to ABC.com’s personal data protection policy.
The collection and use of customer information will only be conducted with the customer’s consent, unless otherwise required by law.
We will not use, transfer, provide, or disclose customer personal information to third parties without the customer's consent.
In case the server storing the information is hacked, resulting in the loss of customer personal data, the company will be responsible for notifying the authorities for investigation and timely handling.
The company commits to ensuring the absolute security of customers' online transaction information, including invoice details and accounting records on the system.
All customer-related confidential information will always be securely protected and used for the right purposes to bring the best benefits to customers.